Get In Touch
Got a question, a problem, or just want to say hi? We're real people and we actually reply.
Send Us a Message
Fill out the form and we'll get back to you within 24 hours. Usually faster.
Usually within a few hours. Always within 24.
Catch us live on Whatnot — we're always happy to chat during breaks.
Rbreaks Ltd, 66 Paul Street, London, England, United Kingdom, EC2A 4NA
Before You Ask...
These come up a lot — your answer might already be here.
Where's my order?
We ship on the 1st and 3rd Monday of each month. If your break has been streamed and you're within a shipping window, you'll get a tracking email when it's dispatched. Check our shipping page for full details.
Can I get a refund?
If the break hasn't been streamed yet, absolutely — just let us know. Once a break has gone live the spots can't be refunded since the cards have already been pulled. If something's gone wrong with your order though, get in touch and we'll sort it out.
I have a problem with my order
Reply to your order confirmation email or use the form above — include your order number and we'll jump on it. Missing cards, damaged delivery, wrong address — whatever it is, we'll fix it.
Do you do custom breaks?
Sometimes! If you've got a specific product or format in mind, drop us a message and we'll see what we can do. No promises, but we're always open to ideas.